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Delivery and return
Delivery and return
| Standard Delivery (Signed for) | Delivered within 3-5 working days |
| Express Delivery (Standard Parcels) | Delivered within 1-2 working days |
| Extra-Large Parcels (Signed for) | Delivered within 3-5 working days |
| Furniture | Delivery usually takes place within 2 weeks. |
Shipping Information
Shipping Information
Shipping Cost
The shipping cost is calculated based on the quantity and type of raw materials required, as well as the customer’s delivery location.Shipping Method
Products are delivered via ground transportation. The shipping process begins from our warehouses in Cairo to any governorate across Egypt until the products reach our customers. We use local shipping companies depending on the customer’s address.Shipping Time
Usually, after receiving the customer’s details, completing the purchase, and confirming payment, products are delivered within 1 to 24 working hours inside Cairo, and 2 to 3 working days outside Cairo, excluding official holidays.Shipment Tracking (Outside Cairo)
Once the products are shipped to customers outside Cairo, the shipping invoice (waybill) is sent via WhatsApp or email. We continue to communicate with customers until their orders are successfully delivered to the specified destination.Purchase Steps
First, customers visit our website and create a personal account, then select the type and quantity of products they wish to purchase. Customers fill out the purchase form on our website. After that, our customer service team receives your request and contacts you to answer any inquiries.Customer Service
Our customer service team is available to assist you with any inquiries before or after your purchase to ensure a smooth and satisfying shopping experience.Payment
Purchases can be paid through InstaPay or Vodafone Cash. After receiving the payment, customers will receive a confirmation message verifying that the payment has been received and that their order is being prepared for shipment.Secure Payment
All payments are processed securely through trusted platforms to ensure your data and transactions are fully protected.Service Advantages
We pride ourselves on fast delivery, high-quality products, and reliable customer support across all governorates in Egypt.Have a Question About This Product?
Please fill in the form below and select your product to send us an inquiry.
